In their latest 2014 report the Incentive Research Foundations outlines some key developments in employee engagement. Most importantly looking to convert high engagement levels into tangible results including effective communication within the company, innovation and brand management. The full report can be found here which also covers other emerging trends for 2014.
As developed nations are largely service and knowledge based it is key that these results are obtained. Employees on the front line facing customers need to promote brand values while those behind the scenes need to embrace strategic changes to create tangible results in efficiency and productivity.
They highlight the use of non-cash incentives to drive engagement levels to produce these positive outcomes. Successful rewards they recommend are non-cash awards and travel incentives. We have found that our clients have seen great outcomes with these. Often holding annual award conferences at overseas or local travel destinations where success is celebrated with awards, trophies and plaques.
